Electronic Communications¶

The only acceptable forms of electronic communication for this course are email and the Canvas page for the course. Dr. Reisfeld does not accept or reply to course-related communication by other methods (e.g. text message, Facebook, IM, etc.).

The email address that you have on record with the Registrar will be used for electronic communications.

All email related to this class must have “CBE 101” in the subject line.

All electronic communications related to this course should be prepared in a clear, polite, and professional manner.

Example of an appropriate email (polite, specific, well written):

Subject: CBE 101 - Question about Homework #8

Dear Professor Reisfeld,

In problem 3(a) of Homework #8, the viscosity of the glycerol stream is given as 1200 cP at 20 °C. However, the system is operating at 70 °C, which should make the viscosity much lower.

Can you please provide some guidance on how to adjust the given value?

Thank you.

Best regards, Pat Jones

Example of an inappropriate email (impolite, unspecific, poor grammar and spelling):

Subject: <left blank>

Hey,

I’m having problems with the homework thats do tomorrow. I cant do problem 3(a).

Dr. Reisfeld typically monitors email outside of office hours. This is done as a courtesy to students and is only done at Dr. Reisfeld’s convenience. Answers to emails may take up to 24 hours. Do not rely on last-minute email help for completing an assignment.

If possible, when help is needed, please come to office hours (Dr. Reisfeld’s or the graders’).

PLEASE PLAN AHEAD