Operations

Web Operations

Data Analytics and Technical Infrastructure

The Web Operations team oversees the technical and content website requirements for the Walter Scott, Jr. College of Engineering. The information below provides contact information for general contacts and individual team members, along with self-service tools.

Web policies and guidelines

Web server and site security policies

College style, branding, and content guidebook

Submit a Ticket

Most issues can be solved through the Web Operations Help Desk Ticket system, including:

  • content updates,
  • errors,
  • small change requests for a website.

Team members require a minimum 24-48 hours to assess issues. Tickets are processed during business hours on weekdays only. Requests are updated through the help desk system.

Larger issues outside of the scope of a Help Desk ticket must be requested through the Web Operations Project Request form below. Problems with network, computers, or other technology should be routed through Engineering Network Services.

Click here to submit a ticket

Submit a project

If a department, organization, or college need requires a more thorough examination or process, use the Web Operations Project Request form. Requests are assessed and prioritized by the Web Operations team and important stakeholders. Project requests typically include:

  • Website forms and other programming projects,
  • Wordpress system, theme, or plugin requests,
  • larger department technical or web requests

Smaller issues such as errors or content edits must be requested through the Web Operations Help Desk Ticket system above. Problems with network, computers, or other technology should be routed through Engineering Network Services.

Click here to request a project

Contact

Technical Contact

Jim.Jensen @ colostate.edu

Web Content Edits

webcontent @ engr.colostate.edu

Technical Tools Team

Jim Jensen
Director, Data Analytics and Technical Infrastructure

Andrew Crane
Web Development and Programming

Rich Young
Web Development and Programming

Content Team

Russell Dickerson
Web Content Specialist