VPN Information for Windows

Pulse Secure SSL VPN

These instructions are provided as a courtesy. The Pulse Secure VPN is supported by ACNS, not ETS. Please contact ACNS if you have any issues with this tool

  1. Download the version for Windows 32bit/64bit here. Be sure to download the “Pulse Client manual installer VPN” client.
  2. Double click on the file and install Pulse Secure. Just take all default settings during the installation.
  3. After the install finishes, you should see new icon in the lower right corner of your screen in the system tray.
  4. Click on the Pulse icon and select “Open Pulse Secure”. Click on the “+” icon.                   
  5. In the next window, keep the default type as “UAC or SSL-VPN”.
    1. For name you can put in what you want. In the following example we use “CSU” 
    2. The server URL is: https://secure.colostate.edu                                                     

  6. Click to “Add” button. You should now see the following:

    At this point, click the “Connect” button and login with your CSU eID and password.
    Pulse Sign In Screen
    Pulse Sign In Screen
  7. At this point a request for a Secondary password will pop up. This is DUO Secondary Authentication. Please go to ACNS’s DUO website if you have not set up DUO. You can choose from any device you have registered and also the method to authenticate: Duo Push (via the Duo mobile app), Call Me, Passcode (taken from the Duo mobile app)
  8. After you successfully enter your password and DUO information, you should get a green check showing you are connected. Keep in mind, every time you update your eID password, it will not automatically update in Pulse. You will need to manually enter in and save the new entry.
  9. From here you are now ready to start up RDP client to connect to the Virtual Lab.
  10. IMPORTANT! Before Pulse can connect, it will need you to supply your second authentication factor that you setup using DUO. Once you have supplied this, Pulse will fully connect to the CSU network.