Mobile Devices

ENS supports any mobile device (such as smart phone, tablet or PDA) that is on the list of CSU approved mobile devices. This list changes often, and is available on the telecommunications web site.

iPad, iPhone, & iPod Touch

Engineering Email

• Follow the steps on this page.

Connect to CSU Wireless with VPN

• Follow the steps on the ACNS webpage to set up the device. To connect to the ENGR Wireless VPN, use the following setings under the "IPSec" setting screen:
  
  • Account: Type your Engineering username
  • Password: Type your Engieering password
  • Group Name: ENGR
  • Secret: engr

Connect to CSU Wireless without VPN

1. Tap "Settings".
2. Tap "General Settings".
3. Tap "Wi-Fi".
4. Select csu-net from the list of networks.
5. Type in your EID username and password.
6. Accept the verification.

Exchange Email

• Please see the ACNS instructions.

Android

Connect to CSU Wireless

These instructions have been tested with Android 2.3.3.

1. Open Settings > Wireless & networks.
2. Make sure Wi-Fi is turned on, then tap Wi-Fi settings.
3. Find csu-net in the list of Wi-Fi networks, and tap it.
4. Configure the connection with the following settings:

• EAP method: PEAP (this is probably the default setting)
• Phase 2 authentication: Use None, if that option is available. Otherwise, use MSCHAPV2.
• Identity: your-eid
• Anonymous identity: Leave blank
• Wireless password: your-ePassword

Engineering Email

• Install the free "K-9 Mail" app from the Android Market. Then, configure it using these settings:

• Incoming Server Settings:
  
  • Username: your-username
  • Password: your-password
  • IMAP server: mail.engr.colostate.edu
  • Security type: SSL (always)
  • Authentication type: PLAIN
  • Port: 993
  • NO IMAP PATH PREFIX
  • Use compression on network: all checked.

• Outgoing Server Settings:
  
  • SMTP server: mail.engr.colostate.edu
  • Security type: TLS (always)
  • Port: 465
  • Require sign-in: checked
  • Authentication type: PLAIN
  • Username: your-username
  • Password: your-password

NOTE: It is possible to use other email apps with Android devices, but we have found the K-9 Mail app to be the most effective. If you choose to use another app, use the general settings above to configure your app.

Exchange Email

• Please see the ACNS instructions.

Blackberry

Engineering Email

1. Go to www.sprint.blackberry.com and create an account. Note: The setup can be done from the device only if Internet has been setup on the device prior to configuring email. In most cases it is easier to use a computer to configure the Blackberry for email.
2. Once logged on, under "Existing Email Account" click the button to setup account. Enter your Engineering email address, username, and password Then click Submit.
3. The next page will ask you what type of email account you have. Select the first option to say that you use an Internet Service Provider Email client, then click Submit.
4. On the next page, enter the email server, mail.engr.colostate.edu and make sure that 'Leave messages on mail server' is ticked. Then click on Submit.
5. The next page will show that your email account has been successfully setup to work with your Blackberry Handheld. From now on a copy of everything that you receive in your inbox will be sent to the Blackberry.

Exchange Email

• Please see the ACNS instructions.

Troubleshooting Blackberry

I have set up my Blackberry but have not received any emails yet.

• Please note that it can take a while after the initial set up before your emails start to arrive at the Blackberry. Please be patient, as this may take up to an hour or two and is in the control of Sprint. Once the first email has arrived on your Blackberry the rest should come through fairly quickly.
• If the client is not able to connect to the Internet Log into the website (www.sprint.blackberry.com) and under Settings -> Service Books, click "Send Service Books."
• If the device is still not connecting then contact RAMtech (1-7625) or Becky Tyler in Telecomm (1-5619) for further troubleshooting.

Windows Mobile

Engineering Email

1. Turn on the device, Click on "Start" and select "Messaging.
2. Click on "Menu" at the bottom right of the screen and select "Tools."
3. Click on "New Account."
4. Enter your First.Last@colostate.edu email address. This assumes that the email alias is pointing to your Engineering email address. (To check, go to eid.colostate.edu and click the "Change E-mail Address" link on the left. Login with your eID username and password.)
5. Uncheck "Try to get e-mail settings automatically from the Internet" and click next.
6. Select the email provider as "Internet e-mail" and click next.
7. Enter Your full name (example: John Smith) and the Account display name (example: ENGR) and click next.
8. Enter the incoming mail server as mail.engr.colostate.edu and chose the account type as POP3 and click next.
9. Enter your Engineering username password and click next.
10. Enter the outgoing mail server as mail.engr.colostate.edu and check the box for "Outgoing server requires authentication", make sure that the box for "Use the same user name and password for sending e-mail" is checked, click "Advanced Server Settings."
11. Check the box for "Require SSL for Incoming e-mail" and click done and then next.
12. Click next and then finish as these pages are preference pages.

Exchange Email

• Please see the ACNS instructions.

Troubleshooting Windows Mobile Device

I can't sent to emails to addresses outside of CSU.

• Check the settings from step 10 in the section above.