
Apple Support InformationThis page is for those who would like to know more about the use of Apple computers at CSU, and more specifically within the Engineering network. The best place for general information and news is the Apple web site. Apple also has a very good knowledge base and discussions list that will probably help you find an answer to a problem or question. Should you bring a Mac to campus?Depending on what you want to do with the laptop a MacBook may work well for you. Please see our notebook purchasing recommendations page for more details. If you are a CSU faculty or student, you can take advantage of the specialized pricing and academic discounts for Apple hardware and software available through AppleRockies Higher Education or CSU's RamTech computer store. Wireless on CampusACNS has installed a Virtual Private Network (VPN) server to support the campus wireless network. Because wireless networks are inherently insecure, ENS and ACNS encourages everyone to use a VPN client to connect to the wireless network. Set up wireless on your Mac. Connect from home with your MacConnect with a Mac from home with cable modem, DSL, or dial-up. Connecting to the Engineering network as you boot your computerThe Apple web site has some very good information on how to connect to Windows file sharing (SMB) and general information on sharing via OS X Leopard. Security"If I have a Mac, I don't need to worry about security, right?" No. Every computer, no matter the operating system, has security threats. Please see our computer security page for more information. Macbook Pro 2011 Notebook IssueRecently ENS has become aware of a serious issue affecting the new 2011 model Macbook Pro computers. There have been widespread reports of serious overheating issues with these models, and ENS has confirmed the problem on a 15" model used by an engineering graduate student. While the 10.6.7 update reportedly fixed SOME of the crashing issues with these notebooks, the overheating issue has not be resolved as of yet. Exact details of this problem can be found at the links below. Until such time as Apple has resolved this problem, we STRONGLY urge avoiding the 2011 Macbook Pro models. As a reminder, all computing purchases (both desktops and notebooks, PCs and Macs) need to be approved by ENS prior to purchase to avoid a $39/hour service charge. Further reading:
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This document last modified Monday September 26, 2011